Terms and Conditions
Our Terms and Conditions
1. The Customer shall accept that once payment is made for a simulator booking it is non-refundable unless cancelled by Motion Flight Techniques Limited. Refunds will not be provided for late arrivals or no-shows.
2. If a simulator develops a fault resulting in the termination of training then a partial refund or change in training date will be offered.
3. The Customer will not hold Motion Flight Techniques Limited responsible for any personal injury, death, loss or damage to property or inconvenience unless caused by gross negligence by one of Motion Flight Techniques Limited’s officers, agents, employees.
4. The Customer accepts that it must comply with all safety demonstrations and simulator rules and safety procedures. Where The Customer does not comply, The Customer shall accept all responsibility and may be liable for any injury to self or others, loss or damage to property or inconvenience.
5. The payment must be received in full prior to training.
6. The Customer may be required to provide a copy of a passport/ID card and a copy of flying licence. Failure to do so may result in cancellation of the training session or course with no refund.
7. The Customer may be required to bring a passport and flying licence to the training event.
8. Motion Flight Techniques Limited will hold on file a copy of The Customer passport and licence. Motion Flight Techniques Limited will not share, distribute or discuss The Customer’s details with a third party unless required by law.
9. The Customer accepts that subsequent damage to a simulator by taking any food/drink or banned substance into the simulator will result in The Customer being liable for any damage.
10. The airline/operator of any particular aircraft may have defined Standard Operating Procedures (SOP’s). In such cases, these SOP’s have primacy over any publication/instruction associated with Motion Flight Techniques Limited or its employees/partners.
11. Training with Motion Flight Techniques Limited does not secure or guarantee any subsequent employment.
12. The Customer does not hold the right to distribute, copy or resell any training manual, course structure or intellectual property of Motion Flight Techniques Limited to any third party.
13. Any costs The Customer incurs from travel or accommodation will not be reimbursed or subsidised by Motion Flight Techniques Limited for any reason whatsoever. This includes any cancellation or change to simulator training times as required by simulator or instructor availability.
14. We may have to share The Customer’s name and other details with Boeing Flight Technical Services, L3 and other third party providers as part of a required security process only.